Privacy Policy

1. Introduction

Spot on Heating ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and postal address when you contact us or request services
• Service Information: Details about the heating or plumbing services you require
• Technical Data: IP address, browser type, device information, and website usage data
• Communication Data: Records of correspondence when you contact us

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our heating and plumbing services
• Process service requests and respond to your inquiries
• Send you service updates, appointments, and important notices
• Improve our website and customer service
• Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., email providers, payment processors)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or transfer of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request transfer of your data
• Withdraw consent at any time

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: